Privacy Policy

Privacy Policy

Introduction

KORE Façade Remediation (“we”, “our”, “us”) is a trading name of KORE GROUP LIMITED.

We are committed to protecting and respecting your privacy and ensuring that your personal data is handled securely and responsibly.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, engage with our services or otherwise interact with us.

We process personal data in accordance with the UK General Data Protection Regulation (“UK GDPR”), the Data Protection Act 2018 and all other applicable privacy legislation.

Who We Are

KORE Façade Remediation is a specialist contractor providing façade remediation, cladding replacement and building safety solutions across the United Kingdom.

Company Details

KORE GROUP LIMITED
Trading as: KORE Façade Remediation

Registered Office:Carroll House Unit 8 Tiger Court Kings Business Park Knowsley L34 1PJ
Company Registration Number:12619081

Email: info@korefacade.com
Telephone: 0151 542 5120

Information We Collect

We may collect and process the following categories of personal information.

Information You Provide to Us

This may include:

Full name
Company name
Job title
Email address
Telephone number
Postal address
Project information
Enquiry details
Information submitted through forms, emails or telephone conversations

Technical Information

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Operating system
Website usage data
Pages viewed
Time spent on pages
Referral source
Cookie information

How We Use Your Information

We use personal data for the following purposes:

Responding to enquiries and requests
Providing quotations and project information
Delivering our services
Managing client and business relationships
Improving website functionality and user experience
Maintaining website security
Internal record keeping
Marketing communications where consent has been provided
Compliance with legal and regulatory obligations

Lawful Basis for Processing

We process personal data under one or more of the following lawful bases:

Consent
Legitimate interests
Performance of a contract
Compliance with legal obligations

Where we rely on consent, you may withdraw your consent at any time.

Marketing Communications

We may occasionally send marketing or business-related communications where:

You have consented to receive them; or
We have a legitimate business interest to do so.

You may opt out of marketing communications at any time by contacting us or using any unsubscribe options provided.

Sharing Your Information

We do not sell, trade or rent personal information to third parties.

We may share personal information with:

Professional advisers
IT service providers
Website hosting providers
Contractors and consultants involved in project delivery
Regulatory authorities where legally required
Insurers and legal representatives where necessary

All third parties are required to respect the security of personal data and process it lawfully.

International Transfers

We generally store and process data within the United Kingdom.

If personal data is transferred outside the UK, we will ensure that appropriate safeguards are implemented in accordance with UK GDPR requirements.

Data Security

We are committed to ensuring that personal information is secure.

We implement reasonable technical and organisational measures to protect data against:

Unauthorised access
Loss
Misuse
Disclosure
Alteration
Destruction

Despite these measures, no method of electronic transmission or storage is completely secure and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including:

Legal obligations
Accounting requirements
Reporting requirements
Legitimate business purposes

When information is no longer required, it will be securely deleted or anonymised.

Your Rights

Under UK data protection law, you have the following rights:

The right to access personal data
The right to correct inaccurate information
The right to request erasure
The right to restrict processing
The right to object to processing
The right to data portability
The right to withdraw consent

Requests relating to personal data can be made using the contact details provided below.Cookies

Our website may use cookies and similar technologies to improve user experience and analyse website traffic.

Cookies are small text files stored on your device that help websites function effectively and provide analytical information.

You can manage or disable cookies through your browser settings.

Third-Party Websites

This website may contain links to third-party websites.

We are not responsible for the privacy policies, practices or content of external websites and encourage users to review their privacy policies separately.

Children’s Privacy

Our website and services are not intended for children under the age of 18 and we do not knowingly collect personal data from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, technology or business practices.

Any updates will be published on this page.

Contact Us

If you have any questions about this Privacy Policy or how we process personal data, please contact:

KORE Façade Remediation

A trading name of KORE GROUP LIMITED

Carroll House Unit 8 Tiger Court, Kings Business Park, Knowsley, Liverpool, England, L34 1PJ

Email: info@korefacade.com
Telephone: 0151 542 5120

Complaints

If you are unhappy with how we handle your personal information, you have the right to lodge a complaint with the Information Commissioner’s Office (“ICO”).

Information Commissioner’s Office

Website: https://www.ico.org.uk
Telephone: 0303 123 1113
Address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF